Personal data policy at Dordan
We only collect personal data when it is relevant to us, and we will only collect it if it is relevant to your activity at Dordan.
When collecting, processing, and using your personal data, we always comply with all relevant legal provisions.
We will only keep your personal data for as long as we are legally required to do so or as long as it is relevant to the purpose for which it was collected.
Information we collect
If you wish to purchase a product or service from us, we need to collect certain personal data to complete the transaction and offer you our services. We can use cookies to keep track of the contents of your shopping basket while you use our webshop.
We can obtain information such as name, email address, postal address, delivery address (if different from postal address), telephone number, and payment information.
Dordan collects and processes your personal data when you do the following:
- Visiting our website
- Carry out a purchase of our products
- Sign up for our newsletter
The data controller
Treatment basis and purpose
We collect your general contact information, such as your name and address, to deliver the product or service you purchased from us. We collect your email address in order to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, card data, and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfillment of the concluded agreement. When making payments, some of your data will be shared with PayPal and Mobilepay, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have given us your consent to this during the registration process or on our website, we will use your email address to send out a newsletter. You can subscribe to and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If processing of personal data is based on your consent, you have the right to revoke consent at any time.
If you do not wish to provide the personal data required to complete a purchase, you will unfortunately not be able to purchase products from us on our website.
Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted [12 months] after you have received your item or service.
Other recipients of personal data
We do not sell your personal data to third parties, and we do not transfer it to third countries.
We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and, in certain cases, process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable regulations on the protection of your personal data.
Your rights
As the registered person, you have a number of rights, which we must ensure fulfillment of at all times. You have the right to request the following from us:
• To access and correct/change your personal data
